In early 2007 we found ourselves with a completely new management team for the facility, a team that had very sharp differences in experience, style and personality. As a U.S. experienced Director taking responsibility for the facility there was an added complexity of cultural differences. It was quickly determined that we needed a training course to address 3 key concerns; what is the role of the management team, adapting to cultural differences and understanding how to work with each other given the differences in experience and personalities. We turned to Harry de Jong at LaVue management and found exactly what we were looking for in the training.
Harry de Jong took the time before the training to understand exactly what we needed through interviews with every management team member. After determining our needs and assessing the team the trainer proposed a custom tailored training program of 10 sessions over 10 months. What I found unique and powerful about this training was his ability to alter and customize as we went through the training based on progress, clarification and the real life cultural issues that he observed. After each session the trainer debriefed me on general results, mentored on closing gaps and discussed the next session expectations.
In completing this training program we now have a management team that has been powerfully bonded through the exercises and experience. The team has found clarity about how to work with respect personality differences, act as a business owner within their responsibilities and value that the thinking of a team is more powerful than one individual. The Timberland Team sincerely appreciates the efforts of Harry de Jong of LaVue management in presenting an extremely successful program that has made a fundamental change in our operations at Enschede.
Bob Dirr
Sr. Director European Distribution Operations
Timberland Company
In het kader van de aanstaande verhuizing van Bruggerbosch naar een volledig nieuw verpleeghuis voor mensen met een dementieel beeld, bestond behoefte aan training en scholing voor medewerkers. Met name kleinschalig werken en daarmee de veranderende rollen van managers en coördinatoren zijn essentieel. Het gaat om het doormaken van een cultuuromslag naar vraaggericht werken en coaching op de werkplek.
LaVue management heeft door middel van scholing, groepstraining en individuele coaching deze medewerkers in staat gesteld zich bewust te worden van de eigen rol en eigen inbreng om deze spilfuncties te kunnen invullen. Groepsdynamica, leidinggeven en coachende vaardigheden werden getraind op basis van ieders eigen identiteit. Situationeel leiderschap en de inzet van medewerkers en elkaar, op basis van kwaliteiten, hebben de onderlinge samenhang en eenduidigheid versterkt. Hiermee is een stevige ondergrond ontwikkeld voor het aangaan van de aanstaande uitdagingen! Verandermanagement op maat gebracht en onmiddellijk aan praktisch functioneren gekoppeld.
A. Braskamp
Manager Zorg en MT lid